Skip to content

Precautions to be taken by the Banker and the Customer

Precautions to be taken by the Banker and the Customer :

1. The Pass Book must be sent by the customer to the bank periodically and regularly for recording the necessary entries, so that mistakes, if any, may be detected by the customer soon thereafter. Reserve Bank has advised the banks to issue a simple receipt to the tenderer of savings bank Pass Book if it is retained by the Bank for updating.

2. The Pass Book must be initialed by the accountant or other responsible officer of the Bank, who must ascertain the accuracy of the balance on the date of recording the entries, otherwise the customer will be entitled to act upon the same, if it is wrongly stated.

3. The customer must tally the entries with his own record—either the account books or he counterfoils of pay-in-slips and cheques, etc. If any accuracy is found, the customer must inform the bank immediately to get the mistake rectified.

4. While sending the Pass Book to the customer, the banker should take steps to ensure the secrecy of its contents. The Pass Book must be sent in a closed cover.

Leave a Reply