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Registration, Licensing and Accreditation | South African Revenue Service

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For more information on the new Registration, Licensing and Accreditation (RLA) system, click here.

What’s New ?

  • 29 October 2020 – RLA FAQs

     

  • 4 May 2020 – Various DA 185 / DA 8 forms were updated when the Rules to the Customs and Excise Act, 1964 were amended on 24 April 2020. This allowed for the electronic submission of applications for registration and licensing. Please click here for the amended forms.
  • 17 April 2020 – Updated Letter to trade: Update on the new Registration, Licensing and Accreditation (RLA) system

     

  • 20 March 2020 – Registration of Cargo reporter

This week SARS announced that it is taking measures to ensure the safety of its staff and clients, including encouraging social distancing and limiting the number of people visiting SARS offices. As a result, if Customs clients wish to register as a cargo reporter, instead of couriering their registration documents or handing them in at SARS head office in Pretoria, they are asked to scan them and mail them to [email protected].  For queries, you can call 012-422 8388.  

Registration and licensing

Before goods can be imported or exported, a number of steps need to take place. If you want to perform any Customs related activities, SARS may require that you register in terms of Section 59A and / or get a license in terms of Section 60.

The person who must or may apply for registration and licensing:

Any natural person, juristic person, Association, partnership, Executor of an estate, Trustee, Organ of the State, Institution including foreign principals not located in South Africa may register and / or license to perform any act / activity regulated by the Act, except person who import or export goods in terms of the provisions of Rule 15.01.

The Commissioner may impose conditions that relate to:

  • The protection of potential tax revenue on goods received, stored, handled, transported or in any way dealt with, managed or controlled by the licensee in terms of the licence;
  • The inspection of such goods by Customs Officers;
  • Assistance that the licensee must provide to Customs Officers to detained, seized or confiscated goods; or
  • Compliance by the licensee with this Act or a tax levying Act in relation to such goods.

The Commissioner may also require an applicant to furnish security at any time, see Bonds external policy.

For all the info you need in order to get registered, licenced and accredited, see the Quick Links:

Need help with Registration and Licensing applications?

The DA 185 – Application form – Registration and licensing of Customs and Excise Clients – External Form, the relevant annexes and the supporting documents listed in the application form must be submitted to the nearest Customs office for processing. For more information on the required supporting documents, see Legal Entity – External Standard.  The applicant or the applicant’s representative (Public Officer) as per the application form must also provide his / her ID book, proof of address and contact details to the Branch Front End agent.  Other application forms (e.g. DA 64G.01; SC-CF-05-A23) must be submitted or forwarded to:

  • Alberton Office
    49 New Quay road
    New Redruth
    Alberton
  • Pretoria CBD Office
    C/o Schoeman and Van Der Walt streets
    SARS Main building
    Pretoria
  • For enquiries please forward an email to the following email address, for:
  • For enquiries and escalations:
    • If clients are experiencing challenges in accessing the RLA system on eFiling or submitting a case, please call the SARS Contact Centre on 0800 00 7277.
    • Alternatively, clients can submit applications via the following branch email addresses:
      • Alberton:  Please note that as from 1 April 2022 the Alberton branch will no longer be accepting DA185 applications via email.  The applications have to be submitted via the RLA platform or submitted in person to the branch. 
      • Cape Town: [email protected]
      • Durban: [email protected]
      • ORTIA: [email protected]
      • Port Elizabeth: [email protected]
      • Pretoria: Please note that as from 1 April 2022 the Pretoria branch will no longer be accepting DA185 applications via email.  The applications have to be submitted via the RLA platform or submitted in person to the branch.
    • For queries on applications already submitted, you can email the following addresses. However, do not send applications (DA185) to the email addresses below as they do not capture applications:
      • For applications submitted via the RLA system and the case has passed the acceptable turnaround time, please email RLA[email protected] with the case number and name of the company in the subject line. These are cases starting with the 1000 number.
      • For applications submitted via the manual DA185 form and the case is out of the turnaround time, please email [email protected] with the case number and name of company in the subject line. These are for cases starting with the 3 number.

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